Privacy Policy
Last updated: September 16, 2026
1. Who we are
Guru Social operates a business dashboard that helps brands manage social channels. This policy explains what data we collect and how we use it when you use our website and services.
2. Data we collect
Account data (name, email, workspace information), usage data needed to operate the product, billing-related records when you subscribe, and content you upload or create in the dashboard (captions, media, schedules).
3. TikTok connection
TikTok is not an operational channel in Guru Social today. We do not access TikTok direct messages or request TikTok permissions while that integration is unavailable. If TikTok connection is offered later, this policy will describe the tokens and profile identifiers received.
4. How we use data
To authenticate you, operate the dashboard, publish or schedule content you approve, show analytics you request, provide support, improve reliability and security, and meet legal obligations.
5. Sharing
We share data with infrastructure providers necessary to run the service (hosting, databases, payment processors). We do not send data to TikTok while that channel is unavailable. We do not sell personal data.
6. Retention
We retain account and connection data while your workspace is active. You may disconnect Instagram or WhatsApp at any time in the dashboard. After deletion requests or account closure, we remove or anonymize data except where retention is required by law or legitimate security needs.
7. Security
We use industry-standard measures including encrypted storage of OAuth tokens and access controls. No method of transmission or storage is 100% secure.
8. Your choices
You can update account details, disconnect Instagram or WhatsApp, or request access/deletion by contacting support through Guru Social.
9. Contact
Privacy questions: contact support through your Guru Social account or the contact channel published on our website.